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WICKEY GmbH & Co. KG
E-Mail: [email protected]
Registry court: Amtsgericht Aachen HRA 7345
VAT ID: DE 815028509
Managing director: Guido Goyen
Personally liable partner: Wickey Verwaltungs GmbH
Registry court: Amtsgericht Aachen HRB 15111
Online Dispute Resolution platform
The European Commission provides an online platform for Online Dispute Resolution (ODR platform). You can access it via the following Link: https://ec.europa.eu/consumers/odr. Consumers have the opportunity to use this platform to resolve their disputes. We are not willing to participate in an out-of-court arbitration procedure.
Consumer dispute settlement procedure
According to the German Consumer Dispute Resolution Act (VSBG), we are not obliged and not willing to participate in consumer dispute resolution proceedings.
You can reach us from Monday to Friday between 09:00h and 16:00h. Please note our information on hotline hours 2022.
English and German-speaking customer service.